Terms of Service

Accept at bottom of text.

These Terms of Service (“Terms”) govern your access to and use of the websites, mobile applications, and services offered by E2E Automation (“Company,” “we,” “us,” or “our”). Our products that help households assign, schedule, track, and discuss chores and routines are collectively the “Service.”

By creating an account, clicking “I agree,” or using the Service, you agree to these Terms and to our Privacy Notice at https://household.casa/landing/privacy. If you accept on behalf of a household or organization, you represent you have authority to bind that entity.

1) Eligibility & Accounts
Age. You must be 18+ (or age of majority where you live) to create an account.
Households & Minors. A parent or legal guardian (a “Household Admin/Manager”) may create and manage profiles for minors in their household. Minor profiles require only a username (which may be pseudonymous). All other fields are optional, and we do not require personal contact details (e.g., email, phone) for minors. Household Admins are responsible for minors’ use of the Service and any information supplied about them.
Registration. Provide accurate information and keep it current. You’re responsible for safeguarding your credentials and for activity on your account.
Tenants. Each household space is a separate “Tenant.” Tenant owners/Admins control billing, member invitations/removals, and visibility/permissions.

2) Plans, Billing, Refunds & Taxes (via Stripe)
Processor. Payments are processed by Stripe. By subscribing, you authorize us and Stripe to charge your selected payment method for applicable fees and taxes. We do not store full card or bank details; Stripe does.
Auto‑Renewal. Paid plans renew automatically unless canceled before the end of the current term.
Trials & Promotions. Trial periods convert to paid at their end unless you cancel beforehand. Promotional credits are non‑transferable and have no cash value.
Price Changes. We may change plan pricing for new subscriptions but we will not raise plan prices for current subscribers.
Refunds & Chargebacks. Refunds and cancellations are handled through Stripe and are otherwise non‑refundable unless required by law. Disputed/chargeback transactions may result in suspension until resolved.
Cancel Anytime. You can cancel via the in‑app billing portal / Stripe Customer Portal within your tenancy. Cancellation takes effect at the end of the current billing period.

3) Termination & Suspension
We may suspend or terminate access if you breach these Terms, fail to pay, create risk to others or the Service, or if required by law. Where reasonable, we’ll notify you.

4) Use of the Service
Intended Use. The Service is for household organization. It is not a time clock, payroll, or employment management system.
Admin Capabilities. Admins/Managers can invite/remove members, adjust permissions, and view/export Tenant data.

5) Acceptable Use
You agree not to (and not to permit others to): Violate laws, third‑party rights, or these Terms.
Upload unlawful, harmful, harassing, hateful, or exploitative content; or content containing malware.
Probe, scan, or test vulnerabilities or circumvent security.
Scrape or copy the Service except as allowed by robots.txt or a written agreement.
Resell, lease, or provide the Service to third parties without our written consent.
Overburden the Service or interfere with other users.
We may remove content or restrict accounts that violate this policy.

6) User Content & Licenses
Ownership. You retain ownership of tasks, notes, photos, and other content you submit (“User Content”).
License to Us. You grant us a worldwide, non‑exclusive, royalty‑free license to host, process, transmit, display, and create derivative works of User Content solely to operate, secure, and improve the Service and to provide features you enable (e.g., reminders, analytics, shared boards).
Household Visibility. Within a Tenant, User Content may be visible to other authorized members based on Admin settings.
Feedback. You grant us a perpetual, irrevocable license to use feedback without compensation.

7) Privacy, Security & Data Protection
Privacy Notice. Our data practices are described in our Privacy Notice: ættlíf Privacy Policy (opens in a new tab)
Security. We use industry‑standard safeguards, including encryption in transit and at rest.
End‑to‑End Encryption. The Service is end‑to‑end encrypted. Limited, role‑based personnel may access data only as reasonably necessary to operate the Service, resolve support issues, comply with law, or protect users.
Regional Rights. Depending on where you live, you may have rights to access, correct, delete, or port your personal data. See the Privacy Notice for how to submit requests.

8) Minors & Parental Responsibility
Profiles for Minors. Minor profiles can be created only by a Household Admin with verifiable parental consent where required (e.g., COPPA in the U.S.). Only a username is required; all other profile fields are optional. We instruct Admins not to include personal contact details for minors.
Data Minimization. We design minor profiles to avoid collecting personal contact information. Admins control what is added and shared within the household.
Communications. We do not send marketing emails or SMS directly to minors. Service notices are sent to the Household Admin.
Compliance. We do not knowingly allow minors to create standalone accounts or to provide personal information without parental consent. If you believe a minor provided personal data without consent, contact support@household.casa and we will take appropriate steps.

9) Third‑Party Services & Integrations
The Service may interoperate with third‑party products (e.g., calendars, messaging, cloud storage, voice assistants). Your use of those services is governed by their terms. We are not responsible for third‑party services and may enable/disable integrations at any time.

10) Communications & Notifications
By using the Service, you authorize service emails, push notifications, and in‑app notices (e.g., reminders, account alerts). You can opt out of marketing messages via Household Unsubscribe. Transactional notices are not subject to opt‑out.

11) Mobile Apps & App Store Terms (coming soon)
If you download our app from Apple App Store or Google Play: the license is limited and non‑transferable; Apple/Google are not responsible for maintenance beyond their policies; for non‑conformity you may request a refund where applicable through the store. Our responsibility is limited as set out in these Terms.

12) Availability, Support & Backups
Availability. We aim for high availability but do not guarantee uninterrupted Service. Maintenance and outages may occur.
Support. We provide support via support@household.casa.
Backups. We maintain backups for disaster recovery.

13) Changes to the Service or Terms
We may modify features, plans, or these Terms. For material changes, we’ll provide reasonable notice (e.g., email or in‑app). Continued use after the effective date means you accept the updated Terms.

14) Intellectual Property
We and our licensors own the Service, including software, documentation, designs, logos, and marks. No rights are granted except as expressly stated.

15) Health & Safety; No Professional Advice
The Service may suggest schedules or tips to organize chores. We do not provide professional, safety, or medical advice. Use your own judgment and follow safety guidelines and manufacturers’ instructions.

16) Gamification & Rewards
Badges, levels, or points are for motivation only and do not create entitlement to compensation, employment, or benefits.

17) Warranties & Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR‑FREE, SECURE, OR UNINTERRUPTED.

18) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR (C) AGGREGATE LIABILITY EXCEEDING THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY (OR $100 IF ON A FREE PLAN), EVEN IF A REMEDY FAILS ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow certain limitations—your rights may vary.

19) Indemnification
You will defend, indemnify, and hold harmless E2E Automation, its affiliates, officers, directors, employees, and agents from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your (a) use of the Service, (b) breach of these Terms, or (c) violation of third‑party rights.

20) Governing Law, Venue & Dispute Resolution (North America)
Governing Law. These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict‑of‑law rules.
Venue. Exclusive venue and jurisdiction lie in the state or federal courts located in Maricopa, Arizona, USA, except as provided below.
Canada & Mexico Consumers. If you reside in Canada or Mexico, non‑waivable consumer rights and mandatory laws of your province/state/country also apply; you may bring claims in your local courts where such rights require.

21) Export & Sanctions Compliance
You represent you are not on any restricted lists and will not use the Service in violation of export control or sanctions laws.

22) Security or Legal Suspension
We may immediately suspend all or part of the Service if needed to address a security risk, protect users, or comply with law or a court order.

23) Data Retention & Deletion
We retain personal data as described in our Privacy Notice. Upon account closure, we will delete or anonymize personal data within 365 days unless retention is required for legal, tax, fraud prevention, or security purposes. Some metadata may persist in backups for 365 days.

24) Beta Features
We may offer beta or preview features. They are provided as‑is, may be limited, and may be discontinued at any time.

25) Notices
We may provide notices by email, in‑app message, or posting on Household Devhub(opens in a new tab) . Keep your contact details current. Legal notices to us must be sent to:
E2E Automation – Legal
4539 N 22ND ST #5124
Phoenix, AZ, 85016, USA
Email: legal@household.casa

26) Assignment
You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

27) Severability; Waiver; Entire Agreement
If any provision is unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. These Terms (and documents referenced herein) are the entire agreement between you and us regarding the Service.

Definitions
“Admin / Household Admin” – A user with elevated permissions to manage a Tenant (household), including invitations/removals and billing.
“Tenant” – A logically separate household space with its own members, settings, and data.
“User Content” – Content submitted to or stored in the Service (e.g., tasks, lists, notes, photos, comments).
“Service” – Our websites, apps, APIs, and related services.
“Privacy Notice” – Our policy at Household Privacy Policy (opens in a new tab) describing how we collect and use personal data.